They won't help even if they do respond. We use industry standard safeguards to protect the confidentiality of personal information we collect from visitors to this Web site. You can ask us to delete the Personal Information that we have collected from you. Today we received less than half of our tax return amount. This article will provide more After 3 days hours of being on hold, speaking to TurboTax, who's support originally sent me to CreditKarma, who had me create an account for my deposit to be dropped in, until it didn't show up and i had to start over.also being told there were no systemic issues with held refunds. Questions about prior year tax filings? I've even drove 4 hrs to check my old mail and nothing. It is important to recognize that perfect security does not exist on the Internet. This statement is provided to clarify our commitment to protecting the security of the personal information you provide. Hopefully many of us will have good news, really soon. If your expected refund amount is $4,507.00 enter 4507). WebThere is no delay associated with the Refund Transfer and it may actually help you get your money faster, depending on your circumstances. I am frustrated beyond how long the process has taken for this bank to give me my refund. We cannot process your request if you do not provide us with enough detail to verify your identity and respond to your request. Hand off your taxes, get expert help, or do it yourself. You can contact them SBTPG, toll-free, at1-877-908-7228or go to their secure websitewww.sbtpg.com, https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service, Dont use them!!! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Ask questions and learn more about your taxes and finances. We'll help you get started or pick up where you left off. Santa Barbara Bank has had my refund for 15 days. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. As a California resident, you have the rights listed Materials available while supplies last. After submitting your bank application, you can check on the status by viewing the Banking Information tile from the main page of Account Hub: Updated October 3, 2022 IT depends on if your check goes to the Santa Barbra bank which is the bank tb uses your refund goes to them if u chose to have tb funds deducted from refund they take their portion out like 50$ for software usage then they will mail it out to u.. mine was rejected sent back to sb bank they took their funds out then sent me the rest mailed off You can track your refund at the Santa Barbara website by clickinghere. Thought by midnight it would update. Yes the process is frustrating which is why I have chosen to just file when i can afford to pay the fees up-front to avoid dealing with them because turbo tax isn't at fault its Santa Barbara. doesn't seem right that they can't just charge a person and have not description or purpose for that charge. New comments cannot be posted and votes cannot be cast. of course, unless you never receive it at all. Santa Barbara TPG - How to use GO2bank with TaxSlayer Pro. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. If you elected to have your fees deducted from your refund, the IRS will send your return to Santa Barbara Bank, where they will deduct the fees and then deposit any remaining refund into your account. You can request to opt-out out of this sale of your personal information here: consumerinfo@lewismc.com. https://oag.ca.gov/contact/consumer-complaint-against-business-or-company. Why won't they deposit it into my account. Scan this QR code to download the app now. In addition, if you direct us not to sell your Personal Information, we will consider it a request pursuant to Californias Shine the Light law to stop sharing your personal information covered by that law with third parties for their direct marketing purposes. Refund Transfers are not loans. MUFG Union Bank NA - Arcadia Branch. WebOnce you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa Barbara TPG you may check the status of your Refund Transfer by visiting our website. Did the information on this page answer your question? You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Refund Advantage Tax Refund Services was built with the tax professional in mind. Fees apply to the ERO only with respect to successful collections. Fees apply. On this public forum, we do not have detailed information about refund processing. Called sbbt today and they did say that there were some technical issues and that everything did go through and to wait 1 to 2 buisness days. A California resident can empower an authorized agent to submit requests on his/her behalf. I'm sorry this is happening. WebTaxpayer info. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; We believe it is necessary to share information in order to investigate, prevent, or act regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Web site terms of use, or as otherwise required by law. Enroll in our standard Refund Transfer program and we'll ship a free marketing kit to you.6, Get attention with high-profile materials like flags, banners and oversized posters.6, Personalized postcards addressed to your return clients help you retain more clients.7. which third party bank did my refund go to, **Disclaimer: Every effort has been made to offer the most correct information possible. Go back and check that part of the Contract and you will see. No live agent from the bank to assist my questions.TurboTax said they cant do anything with the bank about my refund!!!? I have called Tax Product Group 15+ times in the past two weeks, and have to wait on hold for hours or wait for a callback (which they sometimes never call back). If we sell your Personal Information, you can opt-out. WebEnroll with TPG - complete the enrollment application through your tax preparation software or software provider's website. Pay for tax preparation with your tax Find yours below and contact them to enroll with TPG. I filed a complaint with the IRS and they traced my funds but nobody has responded to the request sent by the Office of the Controller of the Currency who I also reached out to. Both companies appear to be shady; they have poor customer service and won't allow you to speak to a supervisor or appropriate departments if you can't provide information you otherwise wouldn't have because you're not associated with them in the first place. Santa Barbara Bank intends to keep your refund as long as possible so that they can invest it and all the others it is stalling. said that I would receive my fund into my bank before 2-26-2020. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund. Our bank product program allows tax professionals like you to Scan this QR code to download the app now. We'll help you get started or pick up where you left off. Opt-in. Thought by midnight it would update. Audio, electronic, visual, thermal, olfactory, or similar information. what was the 117.00 they charged you for? 5Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. A check cashing fee will be charged to anyone cashing a check who does not have a Wells Fargo deposit account in accordance with Wells Fargo's standard fees for check cashing. I learned that SBTPG is the parent company of Greendot I believe. Categories in the chart refer to the categories described above in the general section of this Privacy Policy. . WTF. WebAccording to the IRS website most refunds are disbursed in less than 21 days. Just hit "1" and make them call you back. You may at any time request to be removed from our email list by clicking the unsubscribe link in any email you receive from us. Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (a Santa Barbara bank) who handles TurboTax tax refunds. The current fee is $10 per check. They need to issue my check, simple as that, but they just lie and give you the runaround. Information collected automatically by security cameras and equipment. You are entitled to exercise the rights described above free from discrimination. Plus once released by the IRS, its out of their hands. June 6, 2019 1:14 AM. By clicking "Continue", you will leave the Community and be taken to that site instead. You can do this at their Help page. Terms and conditions are subject to change without notice. In the Refund Advance (apply for an advance of the IRS refund) section check the Check to select Refund Advancecheckbox. WebAnyone else still waiting on TPG Santa Barbara bank to deposit?? When I tracked on tpg.com it said Unfunded*!?? Personal information about an individuals health or healthcare, including health insurance information. Real experts - to help or even do your taxes for you. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. - Intuit. If you elected to pay your tax preparation fees separately the fees will be drawn form your bank. Please click the links, listed below, to find information on the status of your refund with Santa Barbara Bank. Web1 Check with the IRS To view your refund status Go to IRS website 2 Check with TPG To view your refund transfer details Login to TPG Need help? I wanna make sure that my tax return will be able to come from the baml turbox uses. To log in, choose the taxpayer portal at: https://www.sbtpg.com/ SBTPG has a phone contact page at the following link. I am having the same problem and have hit a wall dealing with people. Intuit and Santa Barbara Bank are both California companies, and if enough complaints are filed with the Attorney General, he hopefully will investigate these companies and stop their illegal procedures. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. I'm notating the other entities you complained to and will be reaching out to them as well. An online identifier or other persistent identifier that can be used to recognize a person, family or device, over time and across different services, including but not limited to, a device identifier; an Internet Protocol address; cookies, beacons, pixel tags, mobile ad identifiers, or similar technology; customer number, unique pseudonym, or user alias; telephone numbers, or other forms of persistent or probabilistic identifiers (i.e., the identification of a person or a device to a degree of certainty of more probable than not) that can be used to identify a particular person or device. Categories in the chart refer to the categories described above in the general section of this Privacy Policy. Once the IRS has released your funds, you can log in to your temporary account at SBTPG to see the status of your funds. As of today, I have filed complaints with the BBB against Intuit-Turbo Tax, Santa Barbara Tax Products Group, and Green Dot Corporation (SBTPG parent company). We may provide the information to trusted partners who work our behalf under confidentiality agreements. Personal information from an educational record, which could include: a students name, the names of the students parent or other family members, the address of a student or students family, a students personal identifier (e.g., SSN, student number), other indirect identifiers of the student (e.g., date of birth, place of birth, mothers maiden name), other information that, alone or in combination, is linked or linkable to a specific student that would allow a reasonable person in the school community, who does not have personal knowledge of the relevant circumstances, to identify the student with reasonable certainty, or information requested by a person who the educational agency or institution reasonably believes knows the identity of the student to whom the education record relates. The derivation of information, data, assumptions, or conclusions from any other category of Personal Information to create a profile about a person reflecting the persons preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes.
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